Direct Billing

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Coverage Under your Benefits Plan

Some (or all) of your massage therapy treatment may be covered by your private medical insurance plan. Check with your benefits provider if you are unsure of your coverage for massage, then simply submit your receipts from Muscle Matters for quick reimbursement. All massage therapists at Muscle Matters are registered therapists with at least 2200 hours of training and are therefore eligible to have their treatments covered by major insurers.

Prescriptions

Muscle Matters does not require a prescription from your doctor to direct bill your treatment. However, a small fraction of private medical insurance plans require a physician’s prescription on their file to release funds. You do not need to be injured to get a prescription from your physician. Massage therapy is used as an effective form of stress management, and for maintenance of optimal muscle function. Your doctor will be happy to provide you with a prescription if your insurer requires it.

Direct Billing

We offer direct billing for most major insurers. By billing the insurer directly, we can eliminate your insurance claim paperwork, and reduce your out-of-pocket expense.

Participating Insurers:

  • Alberta Blue Cross
  • Alberta School Employee Benefit Plan
  • Chambers of Commerce,
  • CINUP,
  • Cowan,
  • Desjardins,
  • First Canadian,
  • Great-West Life,
  • Industrial Alliance,
  • Johnson Insurance,
  • Manulife,
  • Maximum Benefit/Johnston Group,
  • Sun Life.

Direct Billing Forms

Please allow additional time before your treatment to fill out the required paperwork if you wish to have us direct bill your treatment. You can print and complete the following forms to save time before your treatment.

Personal Health Information

All clients are to complete this form.

Download

Extended Health Care Direct Billing

For all insurers except Alberta Blue Cross or Alberta School Employee Benefit Plan.

Download

Blue Cross Direct Billing

For Alberta Blue Cross or Alberta School Employee Benefit Plan only.

Download

Please be Advised

We rely on a third-party system to handle our direct billing of services. From time-to-time, the system may encounter errors or other service issues beyond our control.

For this reason, you must always be prepared to pay for your treatment at the time of service completion as we may not be able to process your treatment with your insurer (due to circumstances beyond our control).

It is possible that errors can be made in the direct billing process. While these issues are rare, Muscle Matters will happily correct such errors when they are brought to our attention.

You are always welcome to submit treatment receipts to your insurer instead of relying on the direct billing system.

© 2019 Muscle Matters Inc. — all rights reserved.